How do I use DigitalGenius inside my contact center operation?
What processes does DigitalGenius automate?
What is conversational process automation, and how does it help my contact center?
In our introductory conversation, we cover the science behind major approaches in AI, where they're being applied today, and some of the challenges on the horizon.
Why are conversational AI interfaces not as advanced as other AI areas? We dive into the science behind natural language technologies, and the techniques used my major conversational interfaces today
Building on our first conversation, we cover the history of machine learning, the advent of artificial neural networks, reinforcement learning and general adversarial networks, and of course, where they are applied.
In the final conversation in the series, we talk through some of the major ethical debates about the coming age of AI. We touch on topics like autonomy, bias, the future of work and data ownership.